Terms and Conditions
Welcome to Sharp Glory. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Order Processing and Fulfillment
When you place an order on our website, we process it promptly through our internal fulfillment system. Your order will be prepared and shipped directly from our fulfillment center. Estimated delivery times are generally between 7 and 14 business days, although delays may occur due to unforeseen circumstances beyond our control.
2. Shipping Policy
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Shipping Methods: We use reliable shipping providers to ensure your order reaches you in a timely manner.
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Delivery Times: While we aim for prompt delivery, factors such as customs, weather, or logistical challenges may cause delays.
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Shipping Costs: Shipping costs are calculated at checkout and are based on the destination and chosen shipping method.
3. Refund and Return Policy
We are committed to your satisfaction. If you encounter any issues with your order, please review our refund and return policy:
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Eligibility: You may request a refund or replacement for items that are damaged, defective, or if you have received the incorrect product.
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Time Frame: Requests must be submitted within 7 days of receiving your order.
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Procedure: Contact our customer service team with clear photos or video evidence of the issue. We will review your claim and work towards a resolution.
4. Pricing and Additional Charges
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Product Prices: All prices displayed on our website are in [Your Currency] and include the cost of goods and standard processing fees.
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Taxes and Duties: Any additional taxes, customs duties, or import fees are the responsibility of the buyer and will be collected at the time of delivery if applicable.
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Price Adjustments: We reserve the right to modify prices without prior notice. The price charged for an order will be the price in effect at the time the order is placed.
5. Limitation of Liability
We strive to maintain the highest quality of service and product accuracy. However, we are not liable for:
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Any direct, indirect, or consequential damages resulting from the use of our website or the fulfillment of orders.
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Any delays, errors, or losses that occur during the shipping process due to external factors beyond our control.
6. Amendments to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of those changes. Please review this page regularly for updates.